About The Gilmore-Kramer Company

Our company is a broad line distributor of Material Handling Equipment and Systems. Our sales range from simple components to more complex systems such as cranes, conveyors, and mezzanines.

Our company's own staff provides sales, installation, service and repair for all of our products.

TERMS:  We are happy to accept American Express, Visa and MasterCard as well as payment by check or wire transfer. Checks must be received prior to an order being processed. We will send you an invoice if it is required by your company/organization in order to process payment by check. Please note that all pricing is F.O.B. shipping point. Freight charges to your destination will be added. All prices are in U.S. dollars. Your credit card will be charged upon receipt of signed order confirmation.

ROUTING SHIPMENTS: Unless a preferred routing is specified on your order, shipment will be made best way (sea, air or rail freight, express, commercial truck, parcel post, united parcel, or other way), transportation charges collect or added to our invoice.

INSPECTION:  All items are thoroughly inspected prior to shipment.  Title passes to consignee at time shipment leaves the dock and carrier is agent of consignee.

PACKAGING:  All items are packaged for domestic shipment.  Additional charge is made for special crating, and crating for maritime shipment.  Contact us for special handling requirements and pricing.

DAMAGED GOODS:  Do not accept any items delivered by the carrier unless they are in perfect condition.  In the case of any damage the carrier's agent must make the proper notation on the delivery receipt.  Do not sign until this is done.  THE CONSIGNEE MUST MAKE APPLICATION DIRECTLY TO THE CARRIER FOR ADJUSTMENT FOR ANY DAMAGED GOODS, CONCEALED OR OTHERWISE.

CONCEALED DAMAGE:  Should the damage not be discovered until after the items are unpacked, a damage report should be made AT ONCE to the carrier whose agent will make an inspection and a "concealed damage" report.  Unless this is done, all items repaired or replaced on account of damage shall be at your expense.  Our company cannot be held responsible, for the goods left our plant in perfect condition and so signed for by the carrier.

RETURNED SHIPMENTS:  Goods are not to be returned without written permission from our company.  A 25% handling charge shall be made on all goods returned, as well as reconditioning charge if required, as determined by the company.  Any goods returned without our permission will be refused.  Freight charges for returned shipments shall be the responsibility of the customer.

CHANGES AND CANCELLATIONS:  Goods designated as "non-stock" are not subject to changes or cancellations as they are manufactured for each individual order.

CANCELED ORDERS AFTER COMPUTER PROCESSING (prior to shipment):  Any order canceled after it has been computer specified and posted will be subject to a minimum cost of 6% of the purchase amount.

We invite you to contact us through this site or call us toll free for personal assistance with product questions.

Thank you for visiting our site!